Shipping Terms

CANADA ORDERS

Shipping Rates: $10.00 flat CAD (Canada Post Expedited)
FREE SHIPPING PROMOTION: On orders of $60+ CAD, apply this code at checkout FREESHIP60

USA

Shipping Rates: $15.00 flat CAD (Canada Post Small Packet USA Air)
FREE SHIPPING PROMOTION: On orders of $99+ CAD, apply this code at checkout FREESHIPUSA
Tracking Details for US Parcels:
Parcels less then 2 kg (5 lbs) shipped by "Canada Post Small Packet USA Air" does not include a Canada Post or USPS tracking number. Please allow seven to ten business days for delivery. Parcels greater then 2 kg (5 lbs) includes a parcel tracking number.

INTERNATIONAL ORDERS

Shipping Rates: $25.00 flat CAD (Canada Post Small Packet International Surface)
* This service does not include a parcel tracking number
* Allow four to eight weeks delivery

GENERAL SHIPPING INFORMATION

Shipper: Canada Post & international national postal services affiliates

Please allow for 5 business days for your order to be received and processed.

Once your order is shipped, you will receive an email with the tracking details (if applicable) which you can use on Canada Post's website to track your order.

SALES AND SHIPPING TERMS

CANCELLATIONS & ORDER MODIFICATIONS: Once an order has been placed, we are unable to accept cancellations or modifications to an existing order, so please make your selections carefully.

GENERAL ORDER INQUIRIES: Should you have questions about an order, or if there was a shipping address error please get in touch with us as soon as possible at [email protected] quoting your name and order number.

EXCHANGES OR RETURNS: For health, safety and hygiene reasons Arvinda’s is not able accept returns or exchanges on spices. ALL SALES FINAL.

ORDER PROCESSING TIME: Please allow up to 5 business days for your order to be received and processed. Your credit card will be charged at the time of your transaction. Thereafter, once your order is shipped you will receive an email with the tracking details (if applicable) which you can use on Canada Post's website to track your order.